Whole Foods Market Infrastructure Architecture and IAM Manager in Austin, Texas
Job DescriptionThe Manager of IT Infrastructure Architecture and IAM position is a technical/management role. The Infrastructure Architecture and IAM Manager will lead a Team of SME’s versed in Infrastructure Systems Architecture and Identity and Access Management. The Manager of this team will be directing the scoping and design of Infrastructure Systems specifically targeting our Identity and Access Management systems, Server, Virtualization, Operating system, Storage and Networking capabilities. The successful candidate will be a dedicated partner to various stakeholder groups and a leader with a proven track record of implementing forward looking technology solutions. The ideal candidate must have both leadership and technical skills to effectively and efficiently manage IT Infrastructure technologies and personnel.
Implement Identity and Access Management implementations with a focus on role management, attribute access controls and risk based authentication models across people, process and technologies
Link Infrastructure Architecture solutions and IAM controls to compliance requirements as defined in PCI-DSS, HIPAA, PII, Sarbanes-Oxley and other compliance needs as required
Manage the day-to-day operations of the IT group including ticket system, assignment of work and providing high level reporting
Prepare overall status and activity metrics that documents and tracks delivery of IT services, planned and unplanned system outages, and other key IT performance metrics
Maintain overall security of the company’s network, systems, and data
Ensures high availability of critical business systems
Manage staff members in their daily activities as well as supporting business projects
Develop and manage relationships with vendors in support of staff augmentation and systems support
Manage overall capacity utilization of Infrastructure systems and necessary licensing ensuring it is optimized to meet business requirements
Perform technical and architecture reviews for engagements and solution deployments. Participate in problem and root-cause analysis activities to understand potential gaps in architecture design
Strategy & Planning
Contribute to the development of IT departmental strategies to align with the overall business strategy as well as corporate strategy
Anticipate the interaction and dependency of mobile, digital and cloud security solutions and the impact on infrastructure and IAM architectures and solutions
Implement, and maintain processes and procedures for effective delivery of services and compliance with regulatory guidance
Establish and implement 'best-practice' standards as well as departmental policies and procedures
Minimum 8 years of IT experience with 6 years of progressive management experience preferred
5 years demonstrated experience managing vendors and outside technology relationships
Must have a working knowledge of IAM security structures, Windows Servers, and Active Directory
Experience managing environments in AWS and Azure preferred
Must have proven management skills with the ability to mentor staff members
Must have proven experience or demonstrated capability in leading IT infrastructure groups in complex and dynamic environments
Must be a champion for pushing IT standards, procedures, policies, and best practices to the infrastructure team
Excellent oral and written communication skills. This includes the ability to explain solution concepts and technologies to business leaders, as well as business concepts to technologists, and the ability to sell ideas and processes internally at all levels
Must be very proactive in understanding and staying up-to-date on the current projects in progress, projects in pipeline and operational issues. Similarly, must stay up-to-date with industry technology trends and applicability of software/hardware solutions
Bachelor's Degree in Computer Science/Information Technology or equivalent preferred
CISSP or CIAM preferred
ITIL Certification preferred
At Whole Foods Market we provide a fair and equal employment opportunity for all team members and candidates regardless of race, color, religion, national origin, gender, sexual orientation, age, marital status, or disability. Whole Foods Market hires and promotes individuals solely on the basis of their qualifications for the position to be filled.
Who are we? Well, we seek out the finest natural and organic foods available, maintain the strictest quality standards in the industry, and have an unshakeable commitment to sustainable agriculture. Add to that the excitement and fun we bring to shopping for groceries, and you start to get a sense of what we’re all about. Oh yeah, we’re a mission-driven company too.
Whole Foods Market attracts people who are passionate - about great food, about the communities they live in, about how we treat our planet and our fellow humans - and who want to bring their passion into the workplace and make a difference.
Learn more about careers at Whole Foods Market here!