Atmos Energy Mgr TBS Technical Support in Dallas, Texas

Plans, organizes, coordinates and oversees the administration of technical support of the TBS systems.

  1. Maintains the change control process as defined by Information Technology ensuring all programs are documented and tested before implementation. Approves documentation, programs, and database changes for production.

  2. Monitors project activity to ensure system, quality and programming standards are adhered to, completion dates are met and desired results are achieved.

  3. Provides consulting services to management and other departmental staff to properly define and understand project requirements. Also prepares proposal documents providing cost analysis, scope, benefits and resource allocation to management.

  4. Overseas the design, development, implementation, training, and maintenance of TBS system, including testing and implementation of disaster recovery plans for the TBS applications.

  5. Prepares project work plans, assigns necessary internal or contract staff and reviews project design and analysis to ensure user requirements are met.

  6. Prepares proposal documents providing cost analysis, scope, benefits and resource allocation to management.

  7. Participates in application user forums to define the strategy and direction of software functionality and maintain strong vendor relationships.

  8. Oversee system and application operation to ensure database integrity and dependability, and client reliability in accordance with users' expectations.

  9. Manages development, testing, monitoring, and maintenance of all non-financial interfaces to guarantee dependable, timely, and accurate volume data transfers minimizing prior-period corrections.

  10. Designs, implements and manages transactional systems controls and policies. Provides documentation and recommends changes as needed.

  11. Evaluates and recommends software upgrades or changes to help provide good department productivity versus costs ratio.

  12. Develops and monitors functional area budgets to ensure efficient utilization of resources. Plans and directs the achievement of area goals and objectives within established company policies.

  13. Maintains adequate staffing levels to ensure proper administration of activities. Selects, develops, trains, motivates and evaluates the performance of assigned employees.

  14. Ensures that department policies and processes comply with Sarbanes-Oxley rules and regulations.

  15. Performs other related duties as required.


  1. Bachelor's degree in Business Administration, Computer Science, Mathematics, Engineering, Accounting, or a closely related field and five years of progressively responsible IT related experience within the natural gas industry; or.

  2. A general educational knowledge normally acquired through a high school diploma or a General Equivalency Diploma (GED) and seven years of progressively responsible IT related experience within the natural gas industry.


Requires the ability to communicate, persuade and/or influence internal and/or external customers at a high level such as senior management on matters of a technical and/or complex nature.


Requires the ability to perform analyses involving ratios, percentages and simple statistical methods.


Requires working knowledge of various software applications to create documents, reports and/or graphics.


Works in an office environment.

Requires occasionally performing activities including, but not limited to, bending, stooping, grasping, reaching, twisting, turning and/or lifting.

Atmos Energy is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, disability, or veteran status.

Job: *Gas Control/Gas Supply

Organization: *ATM-Dal-TBS Technical Support [1838]

Title: Mgr TBS Technical Support

Location: Texas-Dallas

Requisition ID: ATM19652