Dell Product Mgmt Consultant - eSupport in ROUND ROCK, Texas

Dell is committed to greatly increasing investment and revenue and Product Management will be a key contributor of the overall strategy for delivering on these goals. To support the strong business growth, the Product management team is responsible for creating and enhancing The Product Manager is the voice of the customer and will be responsible for product strategy and management of a product from creation, launch to end-of-life.

Job Requirements:

  • Develops specific marketing and communications plans and activities for specific product(s) or product line(s) to establish, enhance or distinguish product placement within the competitive arena.

  • Oversees market research, monitors competitive activity and identifies customer needs.

  • Drives the development and communications of product definition and solution plans to optimize the company’s products and services portfolio.

  • Applies broad knowledge of company’s product/service capabilities and competitive environment to identify new growth areas, new technology and emerging product/service opportunities.

  • Oversees the analysis and evaluation of key market statistics and customer requirements to define product strategies and identify product opportunities to expand market share.

  • Evaluates in-depth market analysis and leads business case for optimization of existing products/solutions alternatives and/or to create the next generation of new products.

  • Develops business plans, marketing strategy, and forecasts for solutions.

  • Maintains current status of customer requirements for existing and future products.

  • Supports product launch and provide sustaining efforts to enable quoting, validation, pricing, order entry, and fulfillment of products under management via internal sales tool and external web stores.

  • Works with demand, supply, and pricing teams to ensure accurate forecasting, lead-time estimating, and pricing for products under management.

  • Manages product launches to ensure sales force readiness and optimize P&L impact of product transitions.

  • Conducts competitive analysis to determine appropriate positioning and product messaging.

  • Oversees and drives products and solutions through the phase release or solutions release process including business case and resource requirements.

  • Identifies, evaluates and recommends marketing opportunities consistent with product line and solution objectives.

  • Manages product portfolio roadmap and works to scope opportunities and obtain appropriate funding for new programs.

  • 10+ years experience in technology industry in Product Management, Marketing or relevant role.

  • A premier communicator with exemplary writing skills and an innate ability to make very complex concepts and offerings simple and intuitive.

  • Understand macro-business economics and be able to build actionable business plans and prioritize and categorize in complex and highly matrixed environments.

  • Proven Leadership in a Fast-Paced, Dynamic Organization: A proven track record as a decisive, action-oriented individual, who has led cross-functional global teams to define and achieve high value objectives. This individual will have the ability to coalesce varied constituents and drive to achieve superior results on a consistent basis.

  • Business Building Orientation: He/she must possess the technical knowledge and business understanding well enough to identify/define Services direction, requirements & gaps. Possess a track record of having successfully delivered on complex projects and possess global experience.

  • Team Player: The successful candidate must be a team player, supporting and promoting team accomplishments with a proven ability to drive change through influence and collaboration across a matrix organization in a highly fluid environment. Must demonstrate the ability to influence/sell ideas and present alternatives in a convincing fashion to a mixed audience, from peers to executives. This person will be seen throughout the organization as a model of integrity and ethical behavior.


  • MBA with 5+ years’ experience, or Bachelor degree with 8+ years’ experience

Organization: Information Technology

Title: Product Mgmt Consultant - eSupport

Location: North America-US-TX-Round Rock

Requisition ID: 17000KL2