Army Installation Management Command IT Specialist in San Antonio, Texas

  • Duties



This vacancy is open to Current and former DoD NAF Employees; Current DoD Appropriated Fund Employees (eligible under the terms of the DoD/OPM Interchange Agreement).

It is the applicant's responsibility to read all sections and associated links in this vacancy announcement.

The U.S. Army Installation Management Command integrates and delivers base support to enable readiness for a globally responsive Army. We are the Army's Home - Serving the Rugged Professional

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Under the direction of the Child and Youth Services (CYS) Technology Program Manager, provides assistance in the management of the child and youth technology program from the headquarters level.

Provides independent leadership, development, support, and program administration by implementing information technology systems and services for child and youth programs to Army Garrisons worldwide. Work involves the planning, development, design, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and /or management of networked systems or internet. Provides systems/applications development, web development, and technical management of government SharePoint portals and associated websites.

Responsible for general technology and training support to Child and Youth Services Program Headquarters, Directorate, and Garrison staff. Ensures that CYS IT personnel in Garrisons are proficient in Youth Technology Lab operations. Provides training and technical assistance to CYS staff in implementing baseline programming in accordance with Army guidelines and standards. Required technologies include surveillance and automated IT systems used in the administration of CYS programs and services; Commercial Enterprise Network (CEN); youth technology labs; social networking technologies; and the CYS Youth Technology Practicum. Supports delivery of IT services for the Youth Leadership Forum, internet-based learning modules, and web-based data collection tools.

Leads special projects and teams providing subject-matter expertise and consultation. Acts as contracting officer representative for multi-million dollar IT programs within Army CYS.

Travel Required

Occasional travel - You may be expected to travel for this position.

Supervisory status


Promotion Potential


Who May Apply
This job is open to…

United States Citizens

Questions? This job is open to 1 group.

  • #### Job family (Series)

2210 Information Technology Management

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  • Requirements


Conditions of Employment
  • Direct Deposit and Social Security Card are required upon appointment
  • Meet qualification/eligibility/background requirements for this position
  • Satisfactory completion of employment verification (E-Verify) check
  • One year probationary period may be required

Conditions of Employment

Must become DOD 8570.01 IAT Level 2, baseline certification compliant within six months of employment. Travel required to locations within the United States and overseas; must maintain valid passport. Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15m, and a Child Care Tier 1 background investigation is required. Must have current health assessment which documents good mental and physical health, freedom from communicable disease, and immunizations IAW current Army and DoD policy including annual influenza vaccinations.

If selected, a completed and signed copy of our job application (DA Form 3433) is required prior to entrance on duty. (Click here to view the form).


QUALIFICATIONS MUST BE CLEARLY VERIFIABLE IN YOUR RESUME. GOVERNMENT POSITIONS MUST INCLUDE PAY PLAN, SERIES, GRADE, TO AND FROM DATES, AND GOVERNMENT AGENCY/DEPARTMENT. All qualification requirements must include experience performing duties equivalent in scope and complexity to the next lower grade level.

Candidates must possess specialized experience performing duties equivalent in scope and complexity to the next lower grade level to include: Demonstrated expertise supporting global IT networks and systems within a complex organization and large population of users, computers, applications, and technologies (preferably within the Department of Defense). Experience demonstrating skill in leading and managing IT project teams (PMI Certification desired)


A Ph.D. or equivalent doctoral degree or 3 full years of progressively higher level graduate education leading to a Ph.D. or equivalent doctoral degree in the following disciplines: Computer science, engineering, information systems management, mathematics, operations research, statistics, or technology management.

In addition to the above, all candidates must possess IT-related experience equivalent in scope and complexity to the next lower grade level to include:

  1. Attention to detail - Experience supporting IT projects based upon the organization's mission and goals.
  2. Customer service - Demonstrated experience providing assistance to both internal and organizations and agencies in the areas of systems support, user needs, and system requirements. Experience assessing customers' needs, meeting quality standards, and evaluating customer satisfaction.
  3. Oral communication - Experience conducting formal presentations and/or briefings to audiences at varying levels of hierarchy and technical expertise.
  4. Demonstrated problem-solving skills - Experience evaluating IT operations of the organization to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.

**Applicants who meet the highly preferred criteria will be initially referred.

Highly Preferred Criteria:** 1. Do you possess experience supporting IT network and systems within the Department of Defense? 2. Do you possess a current Project Management Institute (PMI) certification? 3. Do you possess experience as a contracting officer representative within Department of Defense? 4. Do you possess experience on a Department of Defense SharePoint Portal having been provided administrative privileges?


Education is not required for this position and will not be utilized in determining minimum qualifications. If you would like for your education to be considered by the hiring panel as part of your overall accomplishments, you must attach copies of transcripts (online transcripts will be accepted). Only education from accredited and pre-accredited institutions will be accepted. Foreign education must be evaluated for equivalency in the United States. For more information, please click here.

Additional information
  • Additional selections may be made from this vacancy announcement for up to 90 days after the closing date.
  • Payment of Permanent Change of Station (PCS) costs ?is not authorized based upon a determination that a PCS move is not in the Government interest.
  • Please check out our application information kit to view additional information you may find useful when applying for our jobs.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

Your experience is subject to evaluation and verification against the information in your resume. The numeric rating you receive is a self-assessment only and is based on your responses to the questionnaire. Do not overstate or understate your level of experience and capability. If a determination is made that you rated yourself higher than is supported by your resume, or if your resume lacks sufficient information, you will be rated accordingly or you may be considered ineligible.

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Background checks and security clearance
Security clearance

Public Trust - Background Investigation

  • Required Documents


Required Documents

The following documents must be submitted with your application:

  • Resume

Optional: Our job application (DA Form 3433) will be accepted in place of a resume. Please note that if you upload multiple resumes, only the most recently uploaded version will be used to determine your qualifications for this position.

The below items are accepted and may be needed to support a qualification and/or claimed priority/preference

  • Cover Letter
  • DD-214
  • Resume
  • SF-15
  • SF-50
  • Transcript

Including any of the following on your resume may result in an ineligible rating:

Classified or government sensitive information Social Security Number (SSN) Photos of yourself Personal information, such as specifically mentioning your age, gender, race/national origin, etc Encrypted and digitally signed documents Illegible documents or files that cannot be opened

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding.

  • Benefits for federal employees
  • Healthcare insurance
  • Pay and leave

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

You may submit your application packet using one of the two methods identified below:

  1. Electronically (preferred): and search for announcement number NENAFCC1710048740. All documentation required in the vacancy must be submitted by 11:59 p.m., Eastern Standard Time, on the closing date of the announcement.
  2. Manually: A manual application may be obtained by contacting the servicing NAF Human Resources Office listed on this announcement. If you are applying manually, all required documentation must be received no later than 4:00 p.m., Eastern Standard Time, on the closing date of the announcement.

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Agency contact information
Rachel Waters

(210) 466-1478




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Next steps

Referred applicants will be evaluated by a rating panel to determine the quality and extent of total accomplishments, experience, education, and/or certification. The top candidates will be forwarded to the hiring official for selection consideration and may undergo an interview and reference checks.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) office at OPM
  • Office of Equal Opportunity

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 09/13/2017 to 09/21/2017

Salary: $75,000 to $85,000 per year

Pay scale & grade: NF 4

Work schedule: Full-Time

Appointment type: Permanent