Sabre Senior Usability in Southlake, Texas

Req ID: 16101

Job Family: Information Technology/Software Development

Sabre is the global leader in innovative technology that leads the travel industry. We are always looking for bright and driven people who have a penchant for technology and want to hone their skills. If you are interested in challenging work, being part of a global team, and solving complex problems through technology, business intelligence and analytics, and Agile practices - then Sabre is right for you! It is our people who develop and deliver powerful solutions that meet the current and future needs for our airline, hotel, and travel agency customers.

Job Description

The Senior Usability will perform the full range of user-centered design methods, present recommendations and provide guidance for optimum usability.


Under minimal or limited direction provides medium to complex usability, evaluation and support to product marketing and development teams for applications/systems, web pages, graphics, and multimedia:

  • Works with product teams to define user profiles for recruiting usability test participants

  • Develops test scenarios and conducts proactive (User-Centered Analysis and User Centered Design) and reactive (Usability) studies.

  • Identify user experience problems through proven evaluation and testing techniques.

  • Prepare and present final analysis and recommendation reports to customers, developers and/or marketing staff.

  • Champion and educate others on the benefits of a user-centered design strategy

  • May assist in developing design concept, providing input on user design considerations.

  • Promote Sabre‚Äôs common look and feel across all products


  • Contribute to the foundation of reliable and repeatable user experience and usability practices.

  • Creates and maintains internal Human Factors web pages.

  • Researches and documents usability best practices.

  • Educates internal and external clients about specific usability services and needs.

  • Performs usability activities at special events, such as quarterly usability/design meetings and World Usability Day.

Job Requirements

EDUCATION: Bachelor degree in Human Factors related field such as Human Computer Interaction, Computer Sciences, Behavioral Sciences, Psychology.

CERTIFICATION: CUA certification required within two years of start date. The company will pay for certification.


Must have:

  • Minimum 5 years related job experience

  • Experience in:

  • creating usability test plans and scripts

  • conducting various user research and usability studies

  • conducting heuristic evaluations and expert reviews of websites or product interfaces

  • writing usability reports and presenting usability results & findings

Preferred knowledge and experience:

  • mobile interface design guidelines and usability

  • usability testing of the mobile interfaces

  • usability testing tools like Morae, Silverback, UserZoom, and Optimal Workshop

Other Requirements:

  • Advanced computer software skills including Word, Power Point, Excel, Visio, and HTML

  • Strong analytical, written and communication skills.

  • Ability to collect great amounts information and distill into meaningful data.

  • Strong moderating skills.

  • Able to manage multiple projects concurrently.

  • Ability to work independently as well as part of a team.

At Sabre, we are fortunate to have the resources of a large company paired with the culture of a startup. Our company culture includes casual work environments, employee amenities, flexible work arrangements, and exceptional learning opportunities. And, you will be surrounded by intelligent team members who you will be proud to call your peers.

Reasonable Accommodation

Sabre is committed to working with and providing reasonable accommodation to applicants with disabilities. Applicants applying for a Sabre position with a disability who require a reasonable accommodation for any part of the application or hiring process may contact Sabre's Employee Relations Department at

Affirmative Action

Sabre is an equal employment opportunity/affirmative action employer and is committed to providing equal employment opportunities to minorities, females, veterans, and disabled individuals. EEO IS THE LAW at

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