HCA, Hospital Corporation of America Division Consulting Imaging Administrator in Coppell, Texas
More About HCA.....
At its founding in 1968, Nashville-based HCA was one of the nation's first hospital companies. Today, one of the nation's leading providers of healthcare services, HCA is comprised of locally-managed facilities that include more than 250 hospitals and freestanding surgery centers in 20 states and the United Kingdom, employing approximately 230,000 people. Approximately four to five percent of all inpatient care delivered in the country today is provided by HCA facilities resulting in more than 26M patient encounters each year. HCA is committed to the care and improvement of human life and strives to deliver high quality, cost effective healthcare in the communities we serve. Building on the foundation provided by our Mission & Values, HCA puts patients first and works to constantly improve the care we provide by implementing measures that support our caregivers, help ensure patient safety and provide the highest possible quality.
Additional Facts: * Ranked 63 in Fortune 500 * Computerworld Top 50 Best Places to Work in IT since 2009 * Named one of the “World’s Most Ethical Companies” since 2010 * 106 HCA hospitals are on The Joint Commission’s list of top performers on key quality measures
Summary of Duties* The Division Imaging Systems Consultant provides technical and managerial leadership in establishing goals and priorities and in the overall management of current and planned Radiology applications, services, and related technologies within an HCA division. This position ensures continuity and alignment of the division's radiology imaging systems and services direction and plans with HCA's corporate IT&S strategies, division IT&S strategic plans, and facility needs. Primary responsibilities include serving as the radiology imaging applications leader for the division, implementing and monitoring the Radiology applications, technology, and support processes, and coordinating consistent support of related technologies. This individual also assists in resolving highly complex issues regarding Radiology applications, coordinates division-wide testing and implementation of software releases, assists in developing strategies for training and tools across the division, and champions standardization, utilization, optimization and use of best practices in Radiology. Requires subject matter knowledge in medical imaging applications and staying abreast of latest medical imaging application developments to ensure service levels proactively meet or exceed corporate and division requirements and service level agreements with key stakeholders and vendors. This position requires strong technical skills, people skills, personal drive, and the ability to see strategy through to execution in a matrix reporting environment. Strong written, verbal, and presentation skills are also required. _ _ _Duties Include But Are Not Limited To_ * IT Operations Management: Overall Operations Management, Service Level Management, Resource Management, Processes & Standards Implementation, Compliance Management, Incident Management, Financial Management, Technical Management, Information Security Management * Establishes goals and priorities in the overall management of current and planned Radiology applications, services, and related technologies within the division. * Coordinates the assignment of resources to Radiology projects, operations, & incidents * Assists in establishing, and communicates, monitors, and manages Service Level Agreements (SLAs) * Consults with technical leaders during technical goal setting, prioritization, planning and design for Radiology implementations * Participates in the development division-level Radiology standards, policies, and procedures * Ensures that the design and use of Radiology applications adhere to established HCA policies, procedures, and standards * Leads analysis of organizational needs for development and implementation of Radiology applications; interfaces with users to ensure that Radiology applications are developed which meet their business needs and specifications * Assists in the development of the budget and develops project cost estimates for division and/or facilities * Promotes system security and patient confidentiality and helps ensure compliance * Collaborates with enterprise subject matter experts and services in managing resolution of Radiology application incidents and requests Strategic Business/IT Alignment & Planning: Facility/Zone Business/IT Alignment, Strategic Planning * Coordinates with corporate, division, and facility-level leadership teams, as needed to align strategy, services, and coordinate any required implementation activities. * Collaborates with facilities, Imaging Systems Administrators, the Division Clinical Specialist Team, and enterprise imaging application areas to implement the division plans for Radiology applications standardization, utilization, integration and optimization. * Serves as a key division resource for implementation and support of medical imaging applications at facilities within the division. * Provides escalation level support as a local medical imaging subject matter expert to resolve incidents or fulfill higher level requests. * Participates in the planning and implementation of medical imaging applications. * Coordinates and manages vendor support for medical imaging solutions. * Conducts problem analyses and timely and accurate resolution for complex issues and requests escalated from the division Service Desk or other division or facility service resources regarding advanced clinical applications within their specialty area(s). * Participates in root cause analysis as trends in issues in specialty area(s) are identified. * Coordinates division-wide testing for advanced clinical applications within their specialty area(s); assists in interpretation of test plans and in troubleshooting. * Works with Education Specialist to design and develop base education/training materials in clinical application specialty area(s) to support staff training and continued education. * Performs clinical applications report writing as needed and coordinates priorities for reporting requests from the division or corporate offices. * Actively supports and promotes systems standardization, utilization, and best practices. * Aggregates data for division-level reports. * Participates with peers in enterprise communities to identify and evaluate best practices, packaging and promoting cross-division best practice efforts. * Identifies, evaluates, designs, and packages division best practices, policies and procedures for clinical application implementation and use. * Works with the division facilities to manage/facilitate implementation of standards, best practices, policies, procedures, and utilization plans within a specialty area. * Provides on-call and onsite coverage as deemed necessary throughout the division. * Adheres to Code of Conduct and Mission & Value Statement. * Participate in special projects as needed and performs other duties as assigned. * Relationship Management & Communication: Facility Leadership, Facility IT Users, Facility IT Staff, Physicians, Vendors, SSC, OSG, Supply Chain, Division IT Groups * Builds positive relationships with business operations, IT&S leadership, and vendors * Owns the facilitation of multi-way communication with key constituents on Radiology matters * Communicates successes, challenges, opportunities, trends, and lessons regarding Radiology to appropriate leadership at the facility and/or division level * Promotes sharing of information through documentation and distribution of best demonstrated practices * Builds strong relationships with Radiology application users groups across HCA, IT&S managers and directors, and the Application Services Leadership Council * Serves as primary liaison between Corporate, Division facilities, and Radiology vendors * Process Engineering: Improvement of Workflow through Technology, Utilization of Technology * Understands the implications of technology solutions to workflow & operations & assists in communicating to key stakeholders * Assists in identifying process improvement opportunities & challenges and communicating them to appropriate Division IT leaders for planning & action * Governance: Support of Decision-Making Processes * Understands IT governance processes & practices * Communicates & supports IT governance processes & practices
_Knowledge, Skills & Abilities_ Required * Mature understanding of current and emerging technologies, specific to Radiology applications * Mature understanding of Radiology imaging support processes and workflow * Understands pertinent JCAHO, MQSA, HIPAA and ACR guidelines * Demonstrated ability to establish and build strong relationships across a broad range of personality types * Strong analytical skills and detailed organizational skills * Demonstrated ability to proactively identify needs and manage resources * Demonstrated ability to effectively communicate information technology both verbally and in writing * Demonstrated customer orientation * Excellent leadership and teaching abilities * Demonstrated advanced computer skills Preferred * Strong understanding of HCA systems and procedures * Strong analytical skills and detailed organizational skills * Demonstrated ability to proactively identify needs and manage resources * Demonstrated ability to effectively communicate information technology both verbally and in writing * Demonstrated customer orientation, excellent leadership and teaching abilities * Demonstrated advanced computer skills * Strong understanding of clinical systems and procedures * Strong analytical skills in planning and policy maintenance and development _Education_ * Bachelor's degree preferred _Experience_ * Five to seven years of experience administering clinical systems in a radiological imaging environment or other relevant clinical applications support * Three years experience in budgeting, creating and maintaining policies, and extensive reporting * Experience in large, complex organization or corporate structured environment * Experience in team leadership and direct supervision * Experience creating and leading communications with direct reports, senior leaders, business partners, and vendors to ensure collaboration, efficiency, and service excellence
Job: *Information Technology
Title: Division Consulting Imaging Administrator
Location: Texas-Coppell-Field IT%26S - North Texas Division
Requisition ID: 25324-12353