System One Services System Engineer - Storage in Houston, Texas
System Engineer - StorageHouston, TX
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Compensation Range:45.00 - 50.00 Per Hour
System Engineer- Storage
Houston, TX 77019
Pay Rate: $45.00-50.00/HR
Job Type: Temp-Hire
The primary responsibilities of this role will be for the build, configuration, and support of storage systems, including NetApp FAS, NetApp SolidFire, Nutanix Hyper-Converged Infrastructure (HCI), VMware vSphere (when needed), Cisco UCS blade servers, and Cisco Nexus FC switches. Related duties may include management of SMB/CIFS shares, file and folder management, data protection devices, including Cohesity or Rubrik appliances as well as other project related work. This role is required to act as a tier three support engineer, so evening and weekend work may be required.
Leads assigned areas of the IT Systems Infrastructure as well as junior engineers. Provides cross training and offers expert advice. Manages and develops infrastructure documentation.
Reviews and designs systems that will support the infrastructure and business applications.
Maintains and monitors infrastructure components for latest versions; performs health checks and maintenance, which may require after hours or weekend duties.
Mentors junior members of the team while developing rapport, respect, and effective communication with all those interacted with, including IT and business owners.
Leads and manages projects through completion while insuring minimal impact to the business and that various requirements and defined expectations are met.
Evaluates solutions to meet infrastructure needs and makes recommendations to management for future strategies and tools to accomplish this.
Performs third level support of issues in the infrastructure environment leveraging existing knowledge or support from vendors. This may include off hours support when needed.
Knowledge, Skills & Abilities:
Ability to troubleshoot a variety of technical problems and own issues through resolution while sometimes needing to engage others for assistance.
Knowledge commensurate with experience level of the following programs/systems:
Enterprise storage solutions, NetApp FAS or SolidFire All Flash Arrays Design including knowledge of Fibre Channel (FC) zoning and iSCSI protocols
Enterprise Backup software and Data Protection appliances, Cohesity or Rubrik appliances, VEEAM, NetApp snapshot and replication tools, including Snap Manager for Exchange (SME), ExaGrid disk arrays
Nutanix Hyper-Converged Infrastructure (HCI)
VMware vSphere 5.5 or newer Storage concepts, such as VMFS, NFS, etc.
Cisco UCS or HP blade servers
Disaster Recovery (DR) and Business Continuity (BC)
Networking Concepts – VLANs, load balancing, VIPs, etc.
Public Cloud: Microsoft Azure or Amazon AWS
SQL Server 2008 or newer
Windows Server 2008/2012/2016
Monitoring System Center Operations Manager (SCOM) or other monitoring tools
Strong understanding of server and networking fundamentals and concepts.
Requires advanced understanding of technical concepts, very strong communication skills both verbal and non-verbal as well as the ability to function as an independent worker.
Thorough understanding of client layer 2 and layer 3 networking as well as various network protocols and the ability to assist and train more junior level team members.
May have acted as a manager, team lead, or project manager for various projects in an enterprise level setting, if possible.
Bachelor degree in Computer Science, Information Systems or equivalent technical training is preferred.
Requires a minimum 10 years of directly related experience as a systems engineer using various infrastructure components such as Active Directory, VMware, enterprise storage, networking and other applications listed below.
Additional experience as a team lead, supervisor, or project manager is preferred.
Longevity in a high level engineering role is required.
- Microsoft, VMware, Citrix, enterprise storage, and/or security certifications are a plus; existing certifications in some relevant areas of the job as described in the requirements section preferred.
Core / Critical Competencies
Demonstrates a Commitment to Service Excellence through Trustworthiness and Integrity
Acts within and upholds the Code of Conduct and Dignity Promise Standards while demonstrating corporate values.
Is trusted by others; keeps commitments to others.
- Comes up with new ways to look at problems and processes in their work.
Works productively with minimal supervision; achieves work objectives in a timely manner.
Works to resolve routine problems promptly and effectively.
Is open to new and different ways to accomplish work.
Responds positively and productively to new initiatives or changes in priorities.
Conveys facts and information clearly in written and spoken communications.
Shares viewpoints and information openly and listens attentively to others’ ideas and suggestions.
Communicates in a timely and effective manner with their manager.
Collaborate with Others
- Proactively contributes to group objectives; volunteers to help others as needed.
Build Productive Relationships (Internal / External)
Relates to others in an open and helpful manner; consistently treats others with respect.
Maintains composure in challenging situations.
- Working a number of evenings every month and available for weekend work, if required.
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