Randstad Technical Writer in San Antonio, Texas

Technical Writer

job details:

  • location:San Antonio, TX

  • salary:$27.75 per hour

  • date posted:Monday, April 16, 2018

  • job type:Contract

  • industry:Information Technology

  • reference:614586

job description

A client of ours in San Antonio, Texas is looking for a Technical Writer for a 12-18 month contract opportunity. Qualified candidates will have the following qualifications:

Top 3 Skills:

  1. Technical documentation (including formal procedures, training documentation, software or hardware user manuals)- 5 years

  2. Previous IT knowledge - 3 years

  3. Project Management (preferably in IT space)- 1 year

Top 3 Technology Tools:

  1. MS Office Suite (Word/Outlook/Excel/PowerPoint)

  2. Adobe Professional

  3. MS SharePoint

Daily Responsiblities:

  1. Attend all Problem Management Debriefs and Tiger Teams

  2. Document in detail the Debrief /Tiger Team discussion, action items, and attendees; if needed ask for clarification during the discussion

  3. Review all Action Items with meeting participants prior to meeting end

  4. Prepare formal Debrief / Tiger Team Summary document and collaborate with Problem Managers

  5. Attend and document in detail the weekly MI Review Meeting discussion, action items, and any updates given by leadership

  6. Document and maintain Problem Management Procedures as needed in SharePoint and Wiki sites

  7. Assist with organization of the Problem Management Public and Team file shares

  8. Attend and document meeting discussion from staff meetings including SME's/ process discussion from internal departments

Looking for Tech Writer position in the Problem Management space. This would be a role to capture and document items from Major Incident Debriefs and Tiger Team discussions.